INTRODUCTION

At KynrockAirport Hotel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make a booking with us.

By using our website or providing your personal information, you agree to the terms of this Privacy Policy. 

INFORMATION WE COLLECT

We may collect the following types of personal information when you use our website:

  1. Personal Identification Information: Name, email address, phone number, address, passport details (if required), and other information necessary for processing bookings.
  2. Payment Information: Credit card details or other payment methods used for booking.
  3. Booking Information: Details of your bookings including the type of accommodation, travel dates, and any special requests you may have.
  4. Website Usage Data: Information about your visit to our website, such as IP address, browser type, device type, and browsing behavior.

HOW WE USE YOUR INFORMATION

The personal information we collect is used for the following purposes:

  1. Booking and Reservation Processing: To process your booking, confirm your reservation, and provide you with the necessary details regarding your stay.
  2. Customer Service: To respond to your inquiries, requests, and concerns about your booking, stay, or any services provided.
  3. Payment Processing: To process payment transactions for your bookings securely
  4. Marketing and Promotions: To send you promotional offers, newsletters, and updates about our services (you can opt-out of these communications at any time).
  5. Website Improvement: To analyze website usage and improve user experience by understanding your preferences and behavior on our site.

HOW WE PROTECT YOUR INFORMATION

We take the security of your personal information seriously. We use industry-standard encryption methods (SSL) to protect your personal and payment details during transmission. Additionally, we maintain physical, electronic, and managerial procedures to safeguard the information we collect from unauthorized access, alteration, disclosure, or destruction.

SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  1. Service Providers: We may share your information with trusted third-party service providers that assist us in providing services such as payment processing, email delivery, or customer support.
  2. Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request.

COOKIES

We use cookies on our website to improve your browsing experience. Cookies are small files placed on your device that help us remember your preferences, and track and analyze website traffic. You can control cookie settings through your browser, but disabling cookies may limit your experience on our site.

YOUR RIGHTS

You have the right to:

  1. Access Your Personal Information You can request a copy of the personal data we hold about you by contacting us.
  2. Correct Your Personal Information: You can request corrections to your personal information if you believe it is inaccurate or incomplete.
  3. Delete Your Information: You can request the deletion of your personal information, subject to certain legal restrictions.
  4. Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking on the "unsubscribe" link in our emails or contacting us directly.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of those websites.

DATA RETENTION

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Kynrock Airport Hotel

Email:   info.kynrockairporthotel@gmail.com

Phone:   +94 11 2252356

Address:   Canada Friendship Road, Katunayake

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