Kynrock Kataragama

1. Rate

The room rate is on the basis of Bed & Breakfast/Lunch/Dinner, net of service charge, including all statutory levies. 50% deposit charged on booking to our hotel, the remainder is payable at check-in/check out alongside any extras such as food and beverage.

Bookings cancelled 30 days or more prior to the date of arrival: no fee.
Bookings cancelled between 29 and 8 days prior to the date of arrival: 50% cancellation fee.
Bookings cancelled within 7 days prior to the date of arrival: 100% cancellation fee.
No shows : 100% cancellation fee. All deposits with relating to bookings made at special rates, for the ‘super peak’ season (15 December to 15 January), or retreats are non-refundable.

The hotel cannot be held responsible for lost, damaged, or stolen personal items. Please use the safety locker provided in your room for any valuable items. If we find a "lost item", we will keep it safe for you and can will ship items back (at your expense). Any lost items which are not claimed within 30 days, will be donated to a local charity or discarded.

The hotel does not have a lifeguard. Guests swim at their own risk. Children under 16 years of age must have an adult in the pool with them at all times. Smoking, glasses or porcelain plates, or other breakables are not permitted in the pool for health and safety reasons.

We have ample car parking spaces available at our hotel which you are welcome to use during your stay or visit. Whilst we do our best to keep your vehicle(s) safe, guests park their vehicles at their own risk. Therefore, when you park in our car park, you accept the risk of theft or damage of or to your vehicle and property in it.

All our rooms are NON-SMOKING. We provide ashtrays on your porch for outdoor smoking. If you decide to smoke inside, we will add a cleaning fee of LKR 50,000 to your bill.

The hotel's liability shall be limited to willful acts and gross negligence by its employees or agents. Therefore, we do not accept responsibility for any death, personal injury, damage or loss of personal belongings unless it is caused by any fault of ours, meaning failure by us to use reasonable skill and care in performing our duties.
Third Party Liability: The hotel does not accept any liability for services rendered by third parties to our guests, not with standing that such services may be arranged by us. Any claim, demand, charge, suit or damages which may be incurred by the guests shall be made directly with such third parties and the hotel shall render all reasonable assistance in this regard.

Early arrivals are subject to availability and must be requested at the time of reservation.
Check-ins after 12:30 PM are subject to room availability.
Early arrivals between 8:30 AM and 12:30 PM can be arranged for a fee of USD 25, subject to availability, and must be confirmed in advance.
Early arrivals before 8:30 AM will be charged at the full extra night rate, subject to availability, and must be confirmed in advance.

Late departure up to 12:00 PM is subject to availability and must be requested upon arrival.
Late departure up to 6:00 PM can be arranged for a fee of USD 25, subject to availability.
Late departures after 6:00 PM will be charged at the full night rate and can be confirmed in advance.

Children between 0-5 years will be accommodated in the parents/adults room free of charge.